April 28, 2015
Listening to Lead
By Mark A. Taylor Maybe you”ve seen this happen at your company. The business has been sold. The new bosses arrive, and they”re very confident they know how to run the show. If they didn”t think they could do it better than the last guys they wouldn”t have forked over all that money to buy the operation. So they wade in with firm goals and bold plans to take the business forward. In the process, these new managers announce “new ideas” with the explanation, “This has never been tried here before.” But even though the long-timers watching from the shadows


