September 17, 2015
What Are They Thinking?
By Susan Lawrence Volunteers are at the heart of ministry. We may serve as a volunteer, work alongside volunteers, or oversee volunteers. We may even do all three at the same time! Working with volunteers isn”t the same as working with paid employees. Use the following as a cheat sheet to help you understand what might be going on behind the faces of your volunteers. For example, here are two possibilities for what the volunteer who serves every week, without complaint, and without ever needing to be reminded, might be thinking . . . 1. I love serving. This is





